CovinaCrest Appliance Solutions (hereinafter referred to as we, us, or our) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information collected through our website and by using our services. By accessing or using our website, you agree to this Privacy Policy and the terms outlined within.

Information Collection

We collect information that you provide directly to us when you visit our website, such as when you submit a call request form. This information may include your name, email address, phone number, and details related to your service request. We do not process transactions or collect credit card information through our website.

Additionally, we collect non-personal browsing data automatically through cookies and web beacons to enhance user experience. This data may include your IP address, browser type, pages visited, and other similar information.

Use of Information

We use the information we collect to: provide, improve, and maintain our services; respond to your inquiries or requests; communicate with you for service-related purposes via phone, email, or text; and analyze website usage to enhance functionality and user experience.

Sharing of Information

We may share your information with our trusted partners for operational and service-related purposes. By submitting a request, you acknowledge and agree that your information may be shared with these partners as necessary to fulfill your service needs.

Contact and Communications

By contacting us or submitting a service request, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. If you wish to opt out of future communications, please contact us at our provided phone number: (626) 248-8841.

Legal and Dispute Terms

By using our website or services, you agree to waive your right to sue or pursue any legal action beyond direct negotiation for any disputes arising from the use of our website or services. In the event of a dispute, the maximum compensation for any claims is limited to $100. Additionally, you agree that you will bear your own legal fees and expenses.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website after such changes signifies your acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us via the provided phone number.